Privacy Policy

Introduction

Norwich International School has based its policy on the 2562 (2019) Personal Data Protection Act.

At Norwich International School we acknowledge the importance of your personal data that has been entrusted to the school and therefore issues this privacy notice to inform you of the policies, procedures and purposes of the School regarding the collection, use and disclosure of your personal data that we have collected. We also outline here the decisions that you can make about your information. Under data protection law, individuals have a right to be informed about how we use any personal data that we hold about them. Common examples of personal data could include name, identification number and contact information.

By using the services, visiting our website, subscribing, contact or visiting our School, you acknowledge and agree that you accept the practices, requirements, and/or policies outlined in this Privacy Policy. We reserve the right to amend this Privacy Policy at any time.

How we collect your personal information

When you visit School as visitor, contractor, suppliers which might require your identification card and necessary information for your attendance and safeguarding reasons.
When you register, subscribe and/or use our Services or Site
When you submit any form, including, but not limited to, application forms or other forms relating to any of our products and services, whether online or by way of a physical form;
When you enter into any agreement or provide other documentation or information in respect of your interactions with us
When you interact with us, such as via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms and emails;
When you use our electronic services, or interact with us via our application or use services on our website. This includes, without limitation, through cookies which we may deploy when you interact with our application or website;
When you provide us with feedback or complaints;
When you submit your personal data to us for any reason.
When you are recorded on our CCTV system

Personal Data We Collect

The personal data that we collect and share about you includes:

Contact Information such as name, email address, phone number
Your child information such as child’s name, gender, date of birth, current school as your consent if you will be visiting School as prior appointment with the School admission team.
Bank account details, payment information and billing address.
Photographs or CCTV images captured in school.
Data about your use when you contact School either through email or school phone numbers.
Information about your computer and about your visits to and use of this website, such as your IP address, geographical location, device, internet browser and operating system, how you got to the site, time, day and length of visit and which pages you click on.

Viewing Web Pages

As with most websites, your computer sends information which may include personal data about you that gets logged by a web server when you browse our Site. This typically includes without limitation your computer’s IP address and operating system. The information is also included in anonymous statistics to allow us to understand how visitors use our site.

Cookies

We may from time to time implement “cookies” or other features to allow us or third parties to collect or share information that will help us improve our Site and the Services we offer.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of our Site or the Services.

Purpose of Personal Data Collection

We may collect, use, disclose and/or process your personal data for one or more of the following purposes.

To manage, operate, provide and/or administer your use of and/or access to our Services and our website.
To manage, operate, administer and provide you with as well as to facilitate the provision of our Services, including, without limitation, remembering your preferences.
To contact you or communicate with you via voice call, text message and/or fax message, telephone, email and/or postal mail or otherwise for the purposes of administering and/or managing your relationship with us or your use of our Services, such as but not limited to communicating administrative information to you relating to our Services. You acknowledge and agree that such communication by us could be by way of the mailing of correspondence, documents or notices to you, which could involve disclosure of certain personal data about you to bring about delivery of the same as well as on the external cover of envelopes/mail packages.
To conduct research, analysis and development activities (including, but not limited to, data analytics, surveys, product and service development), to analyse how you use our Services, to improve our Services or websites delivered to you.
Where you give us your prior consent of subscription on website, for marketing and in this regard, to send you by various modes of communication such as postal mail, email, telephone, marketing and promotional information and materials relating to services and/or promotion that School may be marketing or promoting, whether such services exist now or are created in the future.
To produce statistics and research for internal and statutory reporting and/or record-keeping requirements.
To audit our Services and/or School safeguarding measures.
Any other purposes which we notify you of at the time of obtaining your consent.
To deal with your enquiries or complaints made by or about you relating to our Services and/or our website.

As the purposes for which we will/may collect, use, disclose or process your personal data depend on the circumstances at hand, such purpose may not appear above. However, we will notify you of such other purposes at the time of obtaining your consent, unless processing of the applicable data without your consent is permitted by the Privacy Laws.

Purpose of Personal Data Collection

In normal circumstances we routinely share your information with:

To third-party companies and individuals who are in charge of School security and visitor attendance record.
To third-party companies and individuals, service providers, who facilitate our website; host the website on our behalf and who assist us in analysing how our website is used. They are obliged not to disclose or use the information for any other purpose.
To the extent that we are required to do so by law.
In connection with any legal proceedings or prospective legal proceedings
To prevent or investigate any fraud, unlawful activity, omission or misconduct, whether relating to your use of our Services or any other matter arising from your relationship with us, and whether or not there is any suspicion of the aforementioned.

Purpose of Personal Data Collection

We will only retain your personal information for as long as is necessary either to fulfil the purposes we collected it for or for the purposes of satisfying any legal, accounting, or reporting requirements. We will retain data after completion of your course where we have obtained your consent, where required by law e.g. for tax purposes, or where required to protect our legitimate interests. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and any applicable legal requirements. After this period we will use our best endeavours to securely destroy your personal information.

Security

We implement a variety of security measures to ensure the security of your personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems and/or third-parties who take responsibility to process your data under agreement to protect your personal data.

Disclaimer Regarding Security and Third Party Sites

In an attempt to provide you with increased value, we may choose various third party websites to link to, and frame within, the Site. We may also participate in co-branding and other relationships to offer other services and features to our visitors. These linked sites have separate and independent privacy policies as well as security arrangements. Even if the third party is affiliated with us, we have no control over these linked sites, each of which has separate privacy and data collection practices independent of us. We therefore have no responsibility or liability for the content, security arrangements and activities of these linked sites.

Changes to This Privacy Policy

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.